Returns & Exchanges
At Yona AU, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most items in their original condition. Whether you have changed your mind or received a faulty product, our team is committed to a seamless resolution.
Initiate Your Request
Log in to your account or visit our returns portal with your order number and email address to select the items you wish to return.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in unused condition.
Ship to Yona AU
Affix the provided prepaid shipping label to your parcel and drop it off at any Australia Post location or designated courier point.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing